Shipping policy

Processing Times
All orders are processed within 2–5 business days. You’ll receive an email confirmation with tracking details once your order has been dispatched.

Shipping Costs

• Prints: Free worldwide shipping (standard).

• Original paintings: Shipping calculated at checkout (insurance included).

Delivery Estimates

• Australia: 5–10 business days

• International: 10–20 business days
  Delivery times may vary depending on your location. Exact estimates will be shown at checkout.

Customs, Duties & Taxes
Some countries may charge import duties or taxes upon delivery. These are the responsibility of the customer.

Refused Shipments
All international orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer.

By placing an order, you agree to accept and pay these charges.

If a shipment is refused due to unpaid customs charges, the purchase is considered forfeited. The order is not eligible for a refund.

Tracking Your Order
You’ll receive a shipping confirmation email with a tracking number as soon as your order is on its way.

Damages or Issues
If your order arrives damaged, please contact me immediately at contact@daveyneil.com